Sonesta Denver Downtown

Beautiful, swanky hotel. I was able to check in early without paying extra! My room had an issue with the AC, they sent engineering out both times I called with concern and when they couldn't immediately fix it, got me into another room for the night. Everyone was kind, super attentive, and always smiling. The atmosphere was welcoming and every staff person I ran into was extremely helpful. 10/10 would recommend!

Excellent service! They found out it was our anniversary and delivered a bottle of champagne and chocolate covered strawberries to our room. They also gave us a drink voucher for two free drinks. This was our second time staying at this hotel and we will definitely be returning. Very clean rooms as well! Thank you for making our weekend away enjoyable!!

This was my first time ever staying in a hotel and it was a delightful experience. The staff was pleasant and helpful. My only complaint was there not being enough water available in the room, the walls are extremely thin so you can hear those who are next door to you. Another issue is the doors to the room not being sound proof enough and not touching the floor all the way. You can constantly hear people talking, going in and out of their rooms and everything outside of that. Certain staff at the front desk did seem to be more interested in conversations with one another rather than having a true pleasant demeanor assisting guests. It does seem as though you’re paying for more of the name of the hotel and the aesthetic. The amenities were okay, almost everything you have to pay for. I would visit again because overall I enjoyed my stay, but wish most of those things could be improved.

Loved my stay at Sonesta Downtown Denver! I got to the hote Friday noon and was welcomed by the receptionist luckily she had my room ready so i was super happy getting early check in. The room was spotless, modern, and comf and my view was amazing at floor 17th. Staff were super friendly and helpful. Perfect downtown location near restaurants and attractions. Highly recommend for a relaxing city getaway! Definitely be back...

Was here the night of the parade of lights. Room upgraded to a suite, had a great view of the parade below. Bed was somewhat uncomfortable but overall I liked the room. Food from the Lockwood was actually really good, try the reuben or fish and chips. Elevators got kind of annoying, getting full and with all the stops, but I guess that's probably common amongst tall buildings I'm not in them much. Valet parking service was easy to use, no complaints there.

We had a wonderful stay at this hotel. The staff at check-in and check-out were genuinely kind, professional, and efficient making us feel welcome. The housekeeping team was just as friendly and attentive, making sure our room was always fresh and well stocked with plenty of towels and bottled water. We stayed on the 21st floor, which was a fantastic choice for us visiting from Maine. The views were incredible, a perfect mix of the Denver skyline and the beautiful Rocky Mountains in the distance. Waking up to that scenery each morning was a highlight of our trip. The room itself was clean, comfortable, and thoughtfully equipped, including a Keurig for making coffee in-room. One small thing to note: the hotel doesn’t offer complimentary coffee in the lobby. If you’d like coffee downstairs, you’ll need to purchase it, a tall coffee is $5 at the Lockwood restaurant or simply brew your own in the room. Overall, we had a fantastic experience and would happily stay here again on our next visit to Denver!

Booked with a 3rd party. Their was some confusion with the date. Theresa was amazing in getting the refund settled quickly. If you stay here hopefully you get the pleasure of working with her. Room and location are OK too. A fair hotel isn't easy to come by these days.

Huge thank you to Jonathan at the front desk! He had great customer service and was quick to help me set up an amenity for my mom, even though I called last minute. This was very much appreciated! the rooms here are clean and comfortable, and this hotel is in a great location.